The Hidden Profit Center
What is The Hidden Profit Center? This book won't answer that question in one
sentence, or even one paragraph. Instead, it tells a whimsical story that draws you in so easily and in such
an intriguing way that you can't help reading on to find out what happens. And in the process, the answer to
the question unfolds.
I'm not going to give away the plot here, but I
will tell you that as you read "The Hidden Profit Center" you'll relate to many of the situations because
they happen every day in most organizations in today's workplace. Whether you work in North America, Europe,
Australia or Asia, you'll encounter the same challenges you read about in the pages of this little
book!
"The Hidden Profit Center" tells the story of
Richard Pemberton, CEO of a company that's in trouble. A couple of unlikely teachers take just a week to show
him how the company is losing money through lost time, lost business and lost people. Here are some of the
people you'll meet and what you'll learn about them:
- How Dave's Monday meeting turned into a
weekly nightmare that cost the company megabucks
- How Bill blew his big chance for a
multi-million-dollar contract
- How John mistook his cold, impersonal form
letter for customer service—and lost a lucrative service contract as a result
- How everyone's poor e-mail habits cost the
company a million dollars a year
- How Marcia's routine memo cost
$332.50
- How Bob, Barb, Don and Michael threw away a
networking opportunity—and two huge new customers
- How Paula couldn't get along with Cyril, and
Hannah and Jennifer were always arguing—and a bunch of good employees almost quit
- How Marius felt undervalued even though the
President really thought the world of him
If you work with other people, you KNOW Dave and
John and Marcia and the others. Perhaps you MANAGE them. Perhaps you ARE one of them. But one thing is
certain—once you finally see the underlying problem you'll be amazed you never realized it before. You'll be
eager to follow the simple plan at the end of the book to put it right.
And here's the most exciting news. When you find
The Hidden Profit Center in your own organization, when you learn to exploit it, you will not only save the
organization's money but you will also make it a more harmonious, positive, pleasant place to work. That
helps keep good people on the payroll—which in turn saves even more money. It's a
win-win-win-and-keep-on-winning proposition!
"The insights you will get
from The Hidden Profit Center could really make a difference not only in your bottom line
but also in the lives of the people who work with you."—Ken Blanchard, co-author, The One
Minute Manager® and Whale Done!(™)
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They say good things come in small packages—and
this is a great example. It's a small book with a big impact! Buy one for yourself, or follow the example of
other smart managers and buy copies for all your people. Use it as a teaching tool and help everyone buy into
the program—multiply your chances of success! (Call 416-966-5023 for quantity pricing information.) This
beautiful hard cover book, this story that will change the way you do business, can be yours for just
U.S.$19.95—a tiny investment with a potentially huge return.
Order Now
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