Leadership: What's Communication
Got to Do With It?
To paraphrase an old Tina Turner song (on a different subject!), what's communication got to do with it? When it
comes to leadership, the answer is, "Everything!"
And that doesn't apply just to the leaders of major corporations — it's also true of those who lead small teams,
and even those who lead others without the authority of a title.
You'll often hear it said that communication is the most important leadership skillset. But rarely does
anyone explain what that actually means and how leaders can act on it. This program does just that.
Content
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• The "leader's mindset" — why it's important and how to develop it
• The Communication Contract™ — what it is and why leaders breach it at their peril
• Non-verbal communication — the message you send without saying a word
• Communication requires connection — learn to connect on a human
level
• The
"noise" that gets in the way of communication—and what to do
about it
• Non-Authorative Leadership (NAL) Skills — how to be a
leader without the title
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Back to Lunch and Learn
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