Message Received and
Understood!
PASSED OVER FOR PROMOTION? NEXT TIME, BE A WINNER! Master these four skills and power your way to success!
Did you know that the people who get those sought-after promotions often don't have any better technical skills
than those who are stuck in the same job for years? They are not any better accountants—or lawyers—or sales
clerks—or administrative assistants—or managers—or....OK, I think you get the idea. Their technical skills might be
just average.
So what gives them the edge over their peers? One thing: they are better communicators!
You may know you are good at your job—good enough for promotion. But if you don't know how to communicate
effectively in everyday workplace situations, there's a good chance nobody else will know. That's not how you get
promoted!
With "Message Received and Understood!", you can change all that. In this easy-to-read, practical guide, you'll
learn step-by-step the techniques of four communication skills that are essential to your success.
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Do your presentations need punch? Do your business letters lack “oomph”? Do you find it tough to
listen and stay focused at meetings? If you answered “yes” to any of these questions, you may want
to pick up a copy of Helen Wilkie's book “Message Received and Understood!” — Sales Promotion
Magazine, Canada
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Here are a few examples of how "Message Received and Understood!" will help you.
About writing, you'll learn:
- Four vital questions to ask yourself before writing any business letter, memo or e-mail (p.12)
- How to slash the length of all your written messages in half—without losing any of the meaning (p.17)
- Three ways to make your language gender-neutral (p.19)
- How to inject vigor into your writing so that your reader pays attention (p.29)
Ever had to go back and forth several times with e-mails before the other person understood what you wanted?
Makes you crazy, doesn't it? Learn and follow these techniques to make your writing clear and concise, and your
frustration level will drop like a stone!
About presenting, you'll learn:
- How to give your next business presentation a laserlike focus (p.40)
- How to grab your listeners' attention right from your opening words (p.42)
- How to create visual aids that support your presentation—instead of competing with it (p.53)
- The best time to hand out materials—get this wrong and you'll kill your presentation (p.57)
- Four ways to make that all-important connection with your audience (p.61)
Here's a secret that's worth gold to you: When you present well—people think you do everything well! More
than any other single factor, this one skill will catapult you up the career ladder!
About listening, you'll learn:
- The difference between listening and hearing (p.73)
- How to let the speaker know you are truly listening and understanding (p.78)
- How to ask two specific types of questions to get the answers you need (p.81)
- How to tell whether you're listening to facts or just somebody's opinion (p.88)
People are starved for attention. Learn to listen actively and you'll not only be more aware of what's going
on around you, but people will gravitate towards you, want to work with you, and contribute to your
success.
About leading meetings, you'll learn:
- The one decision that will cut your number of meetings in half (p.100)
- The four groups of people you must have at your meeting—forget everyone else (p.106)
- How to finish your meetings on time every time—and be a hero! (p.109)
- The one difference that will make people WANT to attend your meetings (p.119)
"Oh no, not another meeting!" Learn these techniques and nobody will ever say that about any of your meetings
again!
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What gives this little book special value is its direct relevance to so many different business
applications. If you are having problems with both oral and written communications, if you wish to
have your "messages" be understood and (better yet) have greater impact, read and then re-read this
book.—Robert Morris, Dallas, Texas
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Survey after survey of business executives say communication skills are the most important attribute of people
with successful careers. If you want to acquire those skills in a simple, easy-to-follow, step-by-step formula, you
need to buy, read and study "Message Received and Understood!" right away.
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As a former Corporate Communications Specialist, I found Helen's tips to be right on the money
and an excellent reminder of what effective communications should be. I recommend this book to
those starting out in their business careers and to those with many years of memos, meetings and
presentations behind them. If you are looking for a book on business communications - put this one
at the top of your list.—Barbara, Oakville, Ontario
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I want all the people who buy and read my books to succeed, so here's my promise to you. If you have any
questions about anything you read in "Message Received and Understood!", if there's anything I can clear up for you
or help you with, just drop me an e-mail and I'll answer your question. Any time. No matter how long ago you bought
the book. My e-mail address is hwilkie@mhwcom.com and I'll do my best to answer you within forty-eight hours. I
can't say fairer than that, can I?
The soft cover version of the book is no longer available, but you can now order it as a convenient,
downloadable eBook. You can be reading the pdf within moments of placing your order! The price is just
U.S.$15.95. So don't wait—because the sooner you start learning these vital communication skills, the sooner you
can put them to work for your own better future!
Order Now
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