One mouth, two
ears
Business people today realize the importance of networking, and Boards of Trade, Chambers of Commerce and
hundreds of associations set up events specifically for this purpose. Here are three tips to help you make the most
of these opportunities.
1. Listen. Some of the people you meet will be a fit for your network, while others
won’t. The only way to find out which is which is to ask questions and listen to the answers.
2. Listen. Don’t begin talking about your business as soon as you have finished
shaking hands. Listen for knowledge about people’s business and personal needs. If they turn out to be prospects,
arrange to speak with them later and you can use your knowledge to sell directly to their needs.
3. Listen. Pay attention to the person who is speaking. Maintain eye contact, smile
and nod as appropriate. If your eyes are roving around the room, others will think you are not interested in what
they have to say.
It’s a common complaint in business that “there’s no communication around here.” That’s because everyone
is talking, but nobody is listening.
Have you ever thought about the fact that we have one mouth and two ears? Perhaps that was nature’s hint
that we should listen twice as much as we talk—and if we want to be successful in business we should take the
hint!
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