According to the old saying, “Good things come in small packages”, and this booklet is a good example. It's just 16 pages and small enough to fit in your jacket pocket or purse, but don't let that fool you. This little gem is packed full of practical tips and techniques to help you communicate with colleagues, bosses, staff, clients—in short, everyone you deal with every day.

There are sections on Presenting, Listening, Writing, e-mail, On the phone, Meetings, Male/female communication and General communication. Here are just a few examples of the tips you will find in this booklet:

Presenting

13. If you must dim the lights during your presentation, speak a little louder. This helps the audience focus on what you are saying, even when they can't see you clearly.

Listening

19. Listen with respect. Even if you don't like the speaker, that doesn't mean the information is not valid—often the song is more important than the singer!

Meetings

65. For regular meetings, rotate the leadership role. Everyone will have an opportunity to develop effective meeting skills.

That's just a taste. There are 96 more great tips. Chances are you'll find things you never knew before, as well as some you did know but had forgotten.

You can get the handy soft cover paper version of the booklet for just U.S.$5. Or, if you just can't wait, order the electronic version, a pdf that will come to you by e-mail, for just U.S. $4.

• First, provide each member of your department, team or company with a copy of "99 Tips to Improve Your On-the-job Communication".
• As a group, select three random tips from different sections. These will be everyone's focus for one week.
• Discuss the three tips as a group—this needn't take more than 30 minutes—considering how they can be implemented by everyone.
• For the next week, everyone tries to introduce all three tips into their day-to-day activities, keeping track of when and how they did it, and any results observed.
• Discuss your successes, and continue to implement the techniques.
• Repeat the process, using three different tips each week.
• At the end of, say, three months, review all your experiences as a group. Learn from one another. Celebrate your success.
• Repeat, repeat and repeat again. Think of what you will accomplish in a year!

To make it easier for smaller groups, we're offering our large quantity discount on a much smaller quantity of booklets. You can now order the booklet in bundles of 25 for a cost of just U.S.$95—that's a savings of $30! With what your people can gain from this process, the potential return on this tiny investment is enormous!

Order your bundle of 25 booklets now! Click Here.

To order the paper booklet Click Here.

To order the pdf Click Here.

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