Message Received and Understood

The most common complaint in the workplace today is "There's no communication around here!". That's strange, given that we live in an age when the technology of communication is growing at a rate faster than we can imagine. We have cellphones, e-mail, voicemail, beepers, pagers phones that do everything but make coffee. So why are we still not communicating?

Helen Wilkie believes it's because despite all the technology, or even perhaps because of it, we continue to confuse information and communication—and they are not the same thing at all.

In this insightful keynote or workshop presentation, Helen takes audiences through her own original concept, " The Communication Contract™" and shows how we breach it all the time, with predictable consequences. Using real life examples to which specific audiences can relate, Helen then provides techniques and guidelines for better, more effective communication to help people do a better job, and have more fun in the process.